About Chris Coppa

    Builder. Strategist. Transformation Expert.

    Former Salesforce.org leader combining platform expertise with AI-powered solutions to transform business operations

    Chris Coppa, Founder of CKKC Associates and former Salesforce.org Customer Success leader, AI-powered Salesforce optimization expert
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    Salesforce Certified

    Salesforce Administrator Certification
    Salesforce Advanced Admin Certification
    Salesforce Agentforce Certification
    Salesforce Education Cloud Certification
    Salesforce Sales Cloud Certification
    Salesforce Service Cloud Certification

    CHRIS COPPA

    Founder & Principal Consultant

    Chris Coppa brings a rare combination of insider platform expertise, AI implementation experience, and hands-on consulting to every engagement. His work spans Salesforce optimization, custom application development, and intelligent automation using cutting-edge AI platforms.

    As a founding member of the Salesforce.org Customer Success team, Chris helped build and scale solutions for hundreds of organizations, giving him deep insights into both what makes technology implementations successful and where they typically fail.

    Today, Chris serves on the AI Advisory Board at Westmont College and is a strategic partner with Swantide, an AI-powered Salesforce administration platform backed by Menlo Ventures. He specializes in building AI-powered solutions using platforms like Claude (Anthropic), Lovable, and GoHighLevel — helping organizations automate workflows, optimize operations, and drive measurable business outcomes.

    With an MBA from USC Marshall School of Business and over 20 years of enterprise technology leadership, Chris has developed a portfolio of proprietary tools—including OrgLytix, BridgeMark, and MyBotBin—that combine strategic thinking with practical execution to deliver measurable results.

    Credentials

    20+ Years Enterprise Technology Leadership
    Former Salesforce.org Customer Success Leader
    Swantide AI Strategic Partner
    AI Platform Expertise (Claude, Lovable, GoHighLevel)
    Custom Application Developer
    USC Marshall School of Business MBA
    Higher Education Salesforce Specialist
    AI Advisory Board Member, Westmont College

    Why CKKC Associates Exists

    After years of working inside Salesforce.org and seeing hundreds of technology implementations, Chris recognized a critical gap in the market: organizations were investing heavily in digital tools but lacked the expertise to truly optimize these investments and connect them to business outcomes.

    CKKC Associates was founded to bridge that gap—providing AI-powered diagnostic tools, custom application development, and strategic guidance that transforms technology investments from cost centers into competitive advantages. While Salesforce remains a core specialty, our methodology applies across platforms and industries.

    Our Values

    The principles that guide every engagement

    Transparency

    Complete visibility into your technology ROI with quantitative metrics and clear reporting.

    Expertise

    Deep platform knowledge across Salesforce, AI tools, and automation platforms—combined with hands-on consulting experience.

    Results-Driven

    Every engagement focused on measurable outcomes and business impact.

    Partnership

    We're not just consultants—we're long-term strategic partners in your success.

    Innovation

    Leveraging cutting-edge AI and automation to keep you ahead of the curve.

    The Journey

    Key milestones in building CKKC Associates

    Salesforce.org

    Customer Success

    Built and scaled solutions as founding team member

    CKKC Associates

    Founded 2023

    Launched independent consulting practice

    AI Advisory Board

    Westmont College

    Advising on AI implementation strategy

    Product Portfolio

    OrgLytix & More

    Developed OrgLytix, BridgeMark, MyBotBin